New Equipment
Game mix, cabinet selection, and commercial quotes.
Contact Harman
Share your venue type, square footage, target opening date, and current equipment mix. Harman will route the request to the right planning, parts, or service contact.
Game mix, cabinet selection, and commercial quotes.
Replacement parts, downtime triage, and refresh planning.
4200 Arcade Supply Way
Walk-throughs by appointment for operators and project teams.
Request a Quote
For a new floor, include ceiling height, available power, cashless platform preference, and the guest age range you expect most often. For service, include machine model names, symptoms, and whether the issue affects revenue collection, tickets, or guest safety. Harman can work from rough notes, but the more operational context you share, the faster we can point you toward a sensible next step.
If you are comparing several cabinet lists, send the competing assumptions rather than a polished brief. Harman can help identify where a lower-priced package may create a service bottleneck, where a premium cabinet deserves a stronger position, and where a smaller machine might outperform a larger one because it fits the traffic pattern. For refresh projects, a quick photo set of aisles, prize counter, power drops, and staff work zones is often enough to start a useful review.
Response routing is based on the type of request. Equipment packages go to planning and sourcing, downtime issues go to parts support, and larger projects are reviewed for layout, logistics, and launch timing. If the request is urgent, say which machines are down and whether the problem affects payments, ticket payout, or guest safety.